❓ Frequently Asked Questions

FAQ Web

Which browsers are supported?
Chrome, Safari, Edge, Firefox — all modern browsers. Some features (dark mode, animations) work best in latest versions. IE is not supported.
Forgot password?
Click "Forgot Password" on the login page, enter your registered email, and follow the link in the reset email. Note: if you enabled E2EE encryption, resetting the password will make old encrypted records unrecoverable.
Can I use it on multiple devices at the same time?
Yes. Log into the same account on any device and data syncs automatically. Just make sure to refresh the page after switching devices to see the latest records.
Is my data secure? Where is it stored?
Data is stored on a private NAS server. All connections use HTTPS encryption. For extra protection, enable E2EE (Settings → Security) — records are encrypted on your device before uploading, so even the server can't read them.
Page loads slowly or is blank?
The server is self-hosted at home. If it's been idle for a while, the first request may take a few seconds to wake up. Refresh and wait. If it persists, the server might be offline — try again later.
Can I use it offline?
The web version requires an internet connection — it's a server-rendered app, not a mobile app. For offline use, please use our iOS/Android app instead.
How do I export my data?
Go to Settings → Cloud Backup → Create Backup. This saves all your records. You can also use the API directly (GET /sync/download) for programmatic access if you're a developer.
How does household/family ledger work?
Yes! Tap the "Manage" button on the home page to create or join a household. The admin can invite family members via an invite code, rename the household, or transfer admin rights. In household mode, you can see the combined spending totals — great for couples or families managing money together.
What are points for?
Points are a fun achievement system — the more you record, the more points you earn. In household mode, you can enable point sharing so the whole family works toward a common total. Points are just for fun and motivation, not redeemable for anything.
How do I see my spending report?
Click "Report" in the navigation bar. You'll see monthly and yearly income/expense summaries, plus a category pie chart — it shows at a glance where your money went.
What's E2EE encryption and should I turn it on?
E2EE (end-to-end encryption) means your records are encrypted on your device before being sent to the server. Even the server can't read them — only you with your password can decrypt them. It's the highest privacy level. One catch: if you forget your password and reset it, old encrypted records become permanently unreadable. Turn it on in Settings → Security.
Can I import data from other apps?
Yes. Settings → Import supports CSV format. Export your data from the old app as CSV, then upload it here.
How do I switch languages?
Click the language toggle button in the top-right corner of any page. Your choice is remembered automatically for next time.
How does AI smart recording work?
Type naturally in the record input, like "lunch 30 yuan", and click the AI button. It automatically figures out the amount, category, and time — no need to fill in each field manually.
How do I delete my account?
You can delete your account in Settings. There's a grace period — you can cancel the deletion and recover your data within that window. After the grace period, all data is permanently erased.

App FAQ App

List not refreshing after adding a record?
Pull down to refresh the page, or switch to another tab and back.
How do I recover deleted records?
Settings → Data & Security → Recently Deleted. Records can be restored within 30 days. Server auto-cleans after 30 days.
Sync keeps spinning or shows network error?
The test server may be sleeping — wait and retry. This won't happen in the production environment.
Data seems to be missing?
Kill the app and reopen. Make sure you're logged into the same account. If still missing, restore from the most recent cloud backup.
How do I backup my data?
Settings → Cloud Backup → Create Backup. After switching phones, just restore. Max 5 backups.
Wrong amount entered?
Swipe left on the record in the list and delete it, then add a new one. Or tap into the record to edit.
App crashes?
Just reopen the app. If it keeps crashing, let the developer know what you were doing.
How do I submit feedback?
Settings → Help & Feedback → Submit Feedback.
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